FAQ
Q1 - What's included in your rent?
Amenities
Furnished bedrooms:
- Beds
- Tables
- Chairs
- Built-in cupboards
Furnished kitchens:
- Stove
- Fridge
- Microwave
- washing machine
- kettles
Furnished living rooms:
- TV
- Sofas
and more...
WiFi uncapped
Water included
Electricity included
1x Parking spot
Security
- CCTV cameras,
- private armed response,
- building private,
- security company
Cleaning service
Once a week inside rooms and daily around common areas (Designed to help protect your deposit during your stay)
Q2 - What are the requirements to move in?
To move in, you should :
Cover the deposit and 1 month rent
Fill in your application form and send it to us with supporting documents
Q3 - How long is my accommodation contract?
12 / 24 / 36 months, to maintain one price for the duration of your studies.
Align your contract with the duration of your degree, diploma or course and secure one rate for the remainder of your studies.
Q4 - I would like to share with someone else. How does it work?
First, check that the unit you're interested in allows for sharing.
Assuming it does, you have to find someone for you to share the room, apartment, house with.
Should you not have anyone on hand, we will try to assist you by looking for potential matches on our database.
Please do not hesitate to contact us to share your situation.
Q5 - How to contact SmartShelter?
Please do not hesitate to contact Smartshelter Accommodation.
Call or WhatsApp us: 072 175 6444
Email us: smartshelterhpc2@gmail.com
Q6 - Where are your offices located?
407 Richard Street, Hatfield, Pretoria
Q7 - Operating hours
Monday to Friday: 08:00 to 16:00
Saturday: Appointments only
Sunday: Closed
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